Privacy Policy

Overview

Level Up Locksmith (“we,” “us,” or “our”) operates the website leveluplocksmith.com and associated landing pages. This Privacy Policy explains what information we collect when you visit our website or submit a request for service, how we use that information, and your rights regarding your personal data.

By using our website or submitting a contact form, you agree to the practices described in this policy.

Information We Collect

We only collect information you voluntarily provide to us when submitting a service request or contact form. This may include:

• Your name
• Your phone number
• Your email address (if provided)
• Your business or property name
• Your property type and service needs
• Any additional details you include in your message

We do not collect sensitive personal information such as payment card numbers, Social Security numbers, or government-issued ID numbers through our website.

How We Use Your Information

The information you submit is used solely to respond to your service inquiry. Specifically we use it to:

• Contact you by phone to discuss your service request
• Provide you with pricing and scheduling information
• Schedule and complete your service appointment
• Follow up on your request if we are unable to reach you

We do not use your information for unsolicited marketing, and we do not add you to any mailing lists without your explicit consent.

How We Share Your Information

We do not sell, rent, trade, or otherwise share your personal information with third parties for their own marketing or commercial purposes.

Your information may be shared only in the following limited circumstances:

• With our form processing provider (Web3Forms) solely to deliver your submission to us — they do not retain or use your data independently
• If required by law, court order, or government authority
• To protect the rights, property, or safety of Level Up Locksmith or others

Cookies and Tracking

Our website may use cookies and similar tracking technologies to understand how visitors use our site and to measure the effectiveness of our advertising. This includes:

• Google Analytics — to understand traffic sources and visitor behavior
• Google Ads conversion tracking — to measure which ads result in service inquiries

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality but will not prevent you from submitting a service request.

Data Retention

We retain your contact information only as long as necessary to fulfill your service request and maintain reasonable business records. We do not maintain long-term marketing databases of customer contact information.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any future communications from us

To exercise any of these rights, contact us directly using the information below.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a California privacy request, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites such as Google Maps or review platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: